Call Crew
Who Can Benefit From Our Services
Healthcare
- Our live Virtual Receptionists are here to collect intake when you and your team are busy with patients. We’ll get the call and quickly email you the details;
- We are complying with the HIPAA Privacy;
- We will offer support and answer non-medical questions.
Hospitality and Travel
- Due to the increased demand for travel, tours and hotels more customer service calls and emails are there to be handled;
- Travelers are not looking for services; they want experiences and we are the experts here, especially because more than half of our team was in the hospitality and travel industries for years;
- Customers here need to be understood and feel like their needs are being addressed personally regardless whether they are booking a flight, hotel, tour package or cruise. We are here to assist you with that.
Education
- Our Crew ensures that every call gets the attention it needs, so you can focus on your most valuable work without sacrificing the student experience;
- We will be working around your scheduling needs, and accommodating unpredictable schedules of parents and students;
- All our team members are well-spoken, literate and always willing to help. It’s a superb business solution, don’t you think?
Household Services
- Your virtual receptionist team will use a custom call process which is completely unique to your business needs. Each receptionist assigned to you will know how to handle leads, permanent customers, event registrations, and more;
- Call Crew’s business solution will turn callers into your lifetime customers;
- Our team will free up your time so you can focus on growing the businesses.
Telecommunications
- We are here to assist you due to the increasing demand for connectivity, addressing security issues and product development;
- By outsourcing your business solution, you are able to lower costs and devote more funds to product development in an effort to attract consumers;
- Our team consists of dedicated professionals whose priorities are speed and accuracy.
Legal
- We are offloading inbound calls, placing outbound calls, organizing your schedule — we help you focus on the decisions that only you can make;
- We are there to put your clients at ease, answer their questions, and collect important messages;
- Our crew is detail-oriented, sharp and supportive.
Real Estate
- Got a client meeting? A showing? Excellent! We’ve got your business solution: transfer your calls to us and let us handle them for an hour or afternoon;
- We will help structuring your busy schedule, while you are boosting your business;
- All the follow-up emails with the caller’s info are sent to you immediately, so you can strike while the iron is still hot!
Retail and E-Commerce
- Our business solution will help you get closer to your market and customers, and reinforce customer loyalty;
- We can extend your hours of customer service into the evening or weekend – handle your call overflow during peak periods, or even run your entire “call center” operation
- Both the retail and e-commerce industries tend to be seasonal. Holidays tend to be extremely busy, while other seasons are way slower. While the the orders and customer queries are at a peak you might require additional support to help with the extra workload, that’s when the Call Crew comes handy!
Finance
- Instead of a machine, our live virtual receptionists will be there to answer questions and schedule appointments directly to your calendar;
- We make sure that all your clients feel both known and valued, it is our pleasure to also take care of your permanent partners and give them the five-star treatment;
- Our crew is well-trained to deal with any situations, whether smooth or intense. They are excellent complaint managers and are always there for you.
Small Business
- You are the experts within you niche, so during the onboarding process tell us about business and we will handle most questions ourselves;
- When customer calls in for updates – rather than interrupting you, our receptionists schedule a client call. They ensure the call will be at a time convenient for you and the client;
- Our crew will always answer the phone with a smile.